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      Metadata Reporting for Bugs

      Guide to reporting website bugs: include your website URL, OS, browser name/version, screen resolution, viewport size, optionally, internet speed, error messages, steps to reproduce, and date/time.

      When you encounter a bug or issue on a website, it's important to provide as much information as possible to help the development team identify and fix the problem quickly. The following information is crucial for diagnosing website issues: website URL, operating system, browser name and version, screen resolution, and viewport size. By providing this metadata, you can help the development team recreate the issue and resolve it in a timely manner. Here are step-by-step instructions on how to gather this information on both Windows and MacOS.

      Requested Information 

      1. Website URL: The URL of the website where the bug was encountered.

      2. Operating System: The operating system being used by the user, such as Windows or MacOS.

      3. Browser Name and Version: The name and version of the web browser being used, such as Google Chrome or Firefox.

      4. Screen Resolution: The resolution of the user's screen, which is typically measured in pixels.

      5. Viewport Size: The size of the user's browser window, which can be resized manually to recreate the bug.

      6. Internet connection speed: If the website relies heavily on images or videos, knowing the user's internet connection speed can help identify performance issues.

      7. Error messages or codes: If the user receives an error message or code when encountering the bug, providing that information can be helpful in diagnosing the issue.

      8. Steps to reproduce: If the user is able to reproduce the issue, providing step-by-step instructions on how to recreate the issue can be very helpful in resolving the bug.

      9. Time and date: Knowing the time and date of when the issue occurred can help identify potential issues with server logs or scheduled maintenance.

      How to Find Metadata Information

      For Windows:

      1. Provide the website URL: Please provide the website URL where you encountered the bug.

      2. Identify your OS: To find out which operating system you are using, right-click on the "Start" button and select "System". Under "System type", you'll see whether you have a 32-bit or 64-bit version of Windows installed.

      3. Share your browser information: To find out which browser you are using, open the browser and click on the three-dot menu in the top right corner. Select "Help and feedback" and then click on "About [browser name]". This will show you the version number of your browser.

      4. Provide your screen resolution: To find your screen resolution, right-click on the desktop and select "Display settings". Under "Resolution", you'll see the current screen resolution.

      5. Share your viewport size: To find your viewport size, open your browser and resize the window to the size you were using when you encountered the bug. Then, right-click on the desktop and select "Display settings". Under "Scale and layout", you'll see the dimensions of the current viewport.

      For macOS:

      1. Provide the website URL: Please provide the website URL where you encountered the bug.

      2. Identify your OS: To find out which operating system you are using, click on the Apple icon in the top left corner of the screen and select "About This Mac". This will show you the version number of your MacOS.

      3. Share your browser information: To find out which browser you are using, open the browser and click on the browser name in the top left corner of the screen. Select "About [browser name]" and this will show you the version number of your browser.

      4. Provide your screen resolution: To find your screen resolution, click on the Apple icon in the top left corner of the screen and select "System Preferences". Click on "Displays" and you'll see the current screen resolution.

      5. Share your viewport size: To find your viewport size, open your browser and resize the window to the size you were using when you encountered the bug. Then, click on the Apple icon in the top left corner of the screen and select "System Preferences". Click on "Displays" and you'll see the dimensions of the current viewport.