Maximize Your Service Flexibility and Efficiency with Our Rolling Retainer Model
Understanding Our Rolling Retainer Model
At BS LLC, we offer a flexible and transparent rolling retainer model designed to accommodate the varying needs of our clients. Here’s a comprehensive guide to help you understand how our retainer model works and how it can benefit your business.
What is a Rolling Retainer?
A rolling retainer is a flexible agreement where clients pay a monthly fee for a set number of hours or services. Unused hours can roll over to the next month, providing flexibility and ensuring that your investment is fully utilized.
Key Features of Our Rolling Retainer Model
-
Monthly Hours and Fee:
- Monthly Retainer Fee: Starts at $2,000 and can be customized based on your needs.
- Hourly Rate: $250 per hour.
- Monthly Hours Included: Determined based on the retainer amount (e.g., 8 hours for a $2,000 retainer).
-
Rollover Policy:
- Unused hours from one month roll over to the next.
- Rollover Cap: Up to 50% of the monthly hours can be carried over (e.g., a maximum of 4 hours for a $2,000 retainer).
- Hours exceeding the cap will not be rolled over and will be forfeited.
-
Regular Reporting and Communication:
- We provide detailed monthly reports showing hours used and rolled over.
- Regular updates ensure transparency and keep you informed about the status of your projects.
-
Quarterly/Bi-Annual Reviews:
- Scheduled reviews to assess usage patterns and adjust the retainer as needed.
- Helps align the retainer with your evolving business needs.
-
Flexibility for Additional Hours:
- Additional hours beyond the retainer can be purchased at the standard hourly rate.
- Pre-approval is required for any extra work to ensure clarity and control over costs.
-
Borrowing Hours from Future Months:
- If you exceed the allocated hours in a given month, you can borrow hours from the next month's allocation with pre-approval.
- At the end of each quarter, any total overages will be billed back to the customer at the standard hourly rate.
Handling Excess Workload
We understand that sometimes your needs may exceed the hours included in your monthly retainer. Here’s how we handle such scenarios:
-
Purchase Additional Hours:
- If you require more hours than included in your retainer, additional hours can be billed at the standard hourly rate of $250.
- Pre-approval is required for any extra hours to ensure clear communication and cost control.
-
Borrow Hours from Next Month:
- You can borrow hours from the next month's allocation to cover your current needs, with pre-approval.
- Any total overages for a quarter will be billed back to the customer at the standard hourly rate.
Example Scenarios
Scenario 1: $2,000 Monthly Retainer
Monthly Hours Included: 8 hours
-
Month 1:
- Hours Used: 6 hours
- Hours Rolled Over: 2 hours (maximum 50% rollover cap: 4 hours)
-
Month 2:
- Hours Included: 8 hours
- Rolled Over Hours: 2 hours
- Total Available Hours: 10 hours
- Hours Used: 15 hours
- Borrowed from Next Month: 5 hours
-
Month 3:
- Hours Included: 8 hours
- Borrowed Hours: 5 hours
- Total Available Hours: 3 hours (8 - 5 borrowed)
- Hours Used: 7 hours
- Additional Hours Purchased: 4 hours (billed at $250 per hour)
- Additional Cost: 4 hours x $250 = $1,000
-
Quarterly Review:
- Total Overages for Quarter: 9 hours (5 hours borrowed + 4 additional hours)
- Total Cost for Overages: 9 hours x $250 = $2,250
Scenario 2: $5,000 Monthly Retainer
Monthly Hours Included: 20 hours
-
Month 1:
- Hours Used: 15 hours
- Hours Rolled Over: 5 hours (maximum 50% rollover cap: 10 hours)
-
Month 2:
- Hours Included: 20 hours
- Rolled Over Hours: 5 hours
- Total Available Hours: 25 hours
- Hours Used: 30 hours
- Borrowed from Next Month: 5 hours
-
Month 3:
- Hours Included: 20 hours
- Borrowed Hours: 5 hours
- Total Available Hours: 15 hours (20 - 5 borrowed)
- Hours Used: 25 hours
- Additional Hours Purchased: 10 hours (billed at $250 per hour)
- Additional Cost: 10 hours x $250 = $2,500
-
Quarterly Review:
- Total Overages for Quarter: 15 hours (5 hours borrowed + 10 additional hours)
- Total Cost for Overages: 15 hours x $250 = $3,750
Scenario 3: $10,000 Monthly Retainer
Monthly Hours Included: 40 hours
-
Month 1:
- Hours Used: 50 hours
- Borrowed from Next Month: 10 hours
-
Month 2:
-
Scenario 3: $10,000 Monthly Retainer (continued)
Month 2:
- Hours Included: 40 hours
- Borrowed Hours: 10 hours
- Total Available Hours: 30 hours (40 - 10 borrowed)
- Hours Used: 35 hours
- Additional Hours Purchased: 5 hours (billed at $250 per hour)
- Additional Cost: 5 hours x $250 = $1,250
Month 3:
- Hours Included: 40 hours
- Total Available Hours: 40 hours
- Hours Used: 45 hours
- Additional Hours Purchased: 5 hours (billed at $250 per hour)
- Additional Cost: 5 hours x $250 = $1,250
Quarterly Review:
- Total Overages for Quarter: 20 hours (10 hours borrowed + 10 additional hours)
- Total Cost for Overages: 20 hours x $250 = $5,000
How to Get Started
To learn more about our rolling retainer model or to discuss a customized retainer plan that fits your needs, don't hesitate to contact us at support@bsllc.biz. We look forward to partnering with you to achieve your business goals.
FAQ
What happens if I don't use all my hours in a month?
Unused hours from one month roll over to the next month, up to a maximum of 50% of the monthly hours. Any hours exceeding this cap will not be rolled over and will be forfeited.
Can I borrow hours from future months?
Yes, if you exceed the allocated hours in a given month, you can borrow hours from the next month's allocation with pre-approval. Any total overages for a quarter will be billed back to the customer at the standard hourly rate.
How are additional hours billed?
Additional hours beyond the retainer can be purchased at the standard hourly rate of $250 per hour. Pre-approval is required for any extra hours to ensure clear communication and cost control.
Do you provide regular updates and reports?
Yes, we provide detailed monthly reports showing hours used and rolled over. Regular updates ensure transparency and keep you informed about the status of your projects.
Can the retainer be adjusted if my needs change?
Yes, scheduled quarterly or bi-annual reviews allow us to assess usage patterns and adjust the retainer as needed to align with your evolving business needs.
-